FAQs
Got questions about Splashathon? Click on a question below to find your answers!
How do I set up a fundraising page for Splashathon?
Simply click here to start fundraising
I’ve set up my fundraising page for the wrong franchise, what do I do?
Don’t worry, just email JustGiving help@justgiving.com the link to your fundraising page and the name of the franchise the page should have been set up for, and we’ll get it sorted for you.
I’ve fundraised online – how do I get the money to you?
If you’ve used an online fundraising page to raise money, it will come to Tommy’s and the Children’s Alliance automatically. Please just ensure all your donations are on your page by the fundraising deadline of 31 March 2024.
Where do you send prizes?
Certificates and prizes will be sent to the address that you provided when you created your JustGiving page. If you have moved just update your address here.
When is the fundraising deadline?
Sunday 31 March 2024
When will I receive my prizes?
Prizes and certificates will be posted out in May 2024 by Tommy’s and the Children’s Alliance. This is because it takes us 3 weeks from the fundraising deadline to get all the donations onto the system, and then we allow a little time for the packing and posting.
What happens if I miss the fundraising deadline?
Please still send your money in to us! We will always try our best to send prizes as long as we have them.
I would like to contact a member of the Tommy’s Splashathon team
Great! Please email us: splashathon@tommys.org
I have suffered a loss/have a pregnancy question and would like to talk to someone
For help and support visit the Tommy’s website: https://www.tommys.org/pregnancy-information/help-and-support
How do I find out more about Children's Alliance?
head over to the website https://childrensalliance.org.uk/